FAQs

What products do you offer?
We offer a wide range of custom-designed items including hoodies, t-shirts, sweatshirts, bags, pet outfits, bottles, tumblers, pillows, rugs, and mats. Every product is created with unique artwork and high-quality materials.

How long does shipping take?
Most orders are processed within 2–4 business days. Delivery times vary depending on your location, but typically range from 5 - 7 business days. You will receive tracking details once your order ships.

Do you offer worldwide shipping?
Yes, we ship worldwide. Shipping times and rates may vary depending on the destination.

Are your designs printed or embroidered?
Most products feature premium-quality printed designs using advanced printing technology. Embroidery is used on select items depending on style and design.

Can I customize my order?
Custom requests may be available depending on the product. You can email us with your idea at saifulislam989412@gmail.com and our team will check if customization is possible.

How do I choose the right size?
Each product page includes a detailed size chart. We recommend checking measurements carefully before placing your order to ensure the perfect fit.

What if I received a damaged or incorrect item?
If your item arrives damaged or incorrect, contact us within 48 hours with photos of the issue. We will replace it or resolve the problem as quickly as possible.

What is your return and refund policy?
We accept returns for defective or incorrect products. Since most items are made-to-order, we cannot accept returns for sizing or preference issues. Please review your order carefully before checkout.

How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use it to follow the journey of your package anytime.

How can I contact customer support?
You can reach our support team anytime at:
Email: saifulislam989412@gmail.com
We aim to reply within 24–48 hours.